GCG provides the most complete, customized, and cost-effective data breach services available. Our primary goal is to ensure you react rapidly and in full compliance, while keeping breach response costs – including direct expenditures and revenue loss due to customer dissatisfaction – under control.
Our team includes attorneys*, quality assurance specialists, financial experts, IT and communication experts, and other professionals with an expansive base of proven experience to offer a wide-ranging yet unique perspective to effectively address your data breach needs. We will assist you in planning and executing an effective solution to manage data breaches and achieve positive outcomes. GCG handles communications with our dedicated team of Contact Center professionals and disseminates information via mail and email campaigns. Our dedicated team will provide you with the skill, speed, accuracy, and efficiency that law firms and corporations have come to expect from GCG. Notably, we can effectively manage any response that involves coordination with credit bureaus.
If the breach results in litigation, GCG assists with handling notice, providing trained Customer Service Representatives with data breach experience to respond to class member calls and emails, coordinates with credit bureaus for monitoring, and, if required, handles any payments, credits or vouchers that may be required.