• Assistant Vice President, Quality Assurance
  • ellen.riley@gardencitygroup.com
  • 631-470-5166
  • Core Strengths

    Class Action
    Compliance
    Fraud Prevention
    Quality Assurance
    Securities

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Ellen E. Riley

As Assistant Vice President of Operations, Ellen Riley’s nearly 25 years of complex administration experience, in-depth case knowledge, and process expertise make her an invaluable asset in all aspects of GCG’s administrations. During her tenure at GCG, she has held both operations and quality assurance roles, and has been involved in more than 1,000 matters. Ms. Riley currently oversees the firm’s East Coast quality assurance team of approximately 15 professionals with a variety of relevant backgrounds from CPAs, to securities and data experts to support all of GCG’s East Coast matters from initial mailing of notice and claim packets to distribution of payments to eligible class members.

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As Assistant Vice President of Operations, Ellen Riley’s nearly 25 years of complex administration experience, in-depth case knowledge, and process expertise make her an invaluable asset in all aspects of GCG’s administrations. During her tenure at GCG, she has held both operations and quality assurance roles, and has been involved in more than 1,000 matters. Ms. Riley currently oversees the firm’s East Coast quality assurance team of approximately 15 professionals with a variety of relevant backgrounds from CPAs, to securities and data experts to support all of GCG’s East Coast matters from initial mailing of notice and claim packets to distribution of payments to eligible class members.

Additionally, Ms. Riley works with GCG’s West Coast and Ohio teams on company-wide initiatives – particularly with respect to securities class actions – to ensure consistency across offices.  She is responsible for helping GCG maintain the most rigorous quality control, fraud prevention and regulatory compliance programs in the industry.

Ms. Riley coordinates the audit and review processes for every administration GCG handles on the East Coast, and has played an integral role in many of GCG’s most complex matters, including most recently the $2.3 billion Bank of America Corporation Securities Litigation, along with the $6.15 billion Worldcom Securities Litigation, the $1.1 Billion Royal Ahold N.V. Securities & ERISA Litigation and the $3.05 billion Visa Check/Master Money Antitrust.  Notably, in each of the seven independent audits of GCG conducted over the years, auditors have found GCG’s claims processing to be at least 99.97% accurate; Ms. Riley was instrumental in each of those administrations.

Prior to joining GCG, Ms. Riley handled daily investment activity for real estate clients at a major banking institution.

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